higher quality meetings
HD conference calls
Also known as high definition conference calls, they're one of the most important collaboration tools for businesses. If you need to have conference calls with prospects, clients, or teammates, then you'll need a VoIP phone system or unified communications platform. Take Dialpad for a test drive. It takes just a few minutes to get set up with a virtual phone number!
Try it free for 14 days.
What is a conference call?
A conference call meeting is just like a regular phone call, except there are usually more than two people on the call. Businesses used to make these phone calls using landline phones, which can be cumbersome. Today, many conference calling solutions use Voice over Internet Protocol technology to facilitate calling over the Internet. This means that any conference participant can join a meeting with an Internet-connected device.
👉 Dialpad tip:
Yes, there are providers out there that market themselves as free conference call solutions, but almost all of them don't end up being truly free. You'll typically pay for things like voicemail, calls by the minutes, and many other basic features that should come included for free. Make sure to check the fine print.
Make HD conference calls a breeze with Dialpad
HD audio + HD video
With a global voice network and a split cloud architecture that's designed specifically for both high-quality audio conferences and video conferences, Dialpad lets you communicate with prospects, clients, and teammates from anywhere in the world.
Desktop and mobile app
Not all free conferencing apps are created equal, and not all of them come with a feature-rich mobile app. Dialpad’s desktop and mobile apps work across Mac, PC, iOS, and Android devices. Or, host or join a Dialpad conference call from your browser, no app needed. Use your computer or mobile phone, or tablet!
Unlimited calls
Even on Dialpad's most basic plan, you get unlimited calling in the UK, the US, and Canada. Basically, you get a free conference call service included (along with a free local number, real-time transcriptions, and a lot more). There's also the Dialpad Meetings free plan, which gives you unlimited video meetings.
Start making HD conference calls in minutes
Sign up for a free trial to get set up with a virtual business phone number! It takes just a few minutes (even faster if you sign up with your Google or Microsoft 365 account). Or, take a self-guided interactive tour of the app first!
Other Dialpad features to take your conference calls to the next level
Talk, message, and meet
With Dialpad, you can make conference calls, do video conferencing, send instant and SMS messages, and more—all from one intuitive platform. There's even a fully integrated contact centre platform if you have a sales or support team (or just need to handle a high volume of callers or communications).
Unlimited call recording
In Dialpad, all you need to do to record a conference call is hit Record. Once the meeting is finished, the call recording is stored in the cloud and available for playback in the conference summary. From there, everyone who participated in the call can access it in case they need to revisit any important call details. Send a link to your recorded conference calls to anyone who couldn’t attend the meeting, or download it as an audio file!
In-meeting chat
Dialpad’s in-meeting chat feature allows attendees to stay engaged and ask questions during calls without interrupting the speaker. The host can see the chat and address any comments when they have a spare moment, or save them for a Q&A session at the end. Any conference participant can send an in-meeting chat message just by clicking on the “messages” icon.
Robust security controls
Dialpad has a range of in-meeting security controls. The host can mute participants, disable screen sharing, remove unwanted guests, and also use the virtual waiting room to admit participants instead of allowing anyone and everyone to join at once. Because hey, no one wants meeting crashers.
Easy screen sharing
Need to zoom in on a design mockup or brainstorm together? Dialpad lets meeting hosts and attendees share their entire screens, a secondary screen, a specific window or tab, or just a document or file. Screen sharing is easy, and you can even invite clients or prospects to a screen share with a text message—they don't need to download anything.
Join from a browser
One of the most unique things about Dialpad is that it’s a browser-based platform. Often, conferencing tools will let you join a conference call from a browser, but not all of them allow you to host meetings from a browser too and access all the same functionality as you would in the app. Dialpad does.
Real-time transcription
Dialpad AI can transcribe calls—in real time, more accurately than almost all leading competitors—and even identifies who said what in the conversation! During the live conference call, Dialpad can also add important items to your to-do list without you needing to write anything down, since it's able to automatically detect when you're talking about an “action item” and capture the task in your call summary!
So many people took off—without asking questions—to set up their own conference lines and meetings in their own groups without instructions, which says a lot for how the UI is set up.
Jeremy Cumbie
IT Director Blue Cliff
What integrations are useful to have with HD conference calls?
Dialpad offers a range of integrations with all your favourite business apps. Consolidate all your sales, service, communication, and collaboration tools in a unified workspace.
Google Workspace
Dialpad's Google Workspace integration lets teams access all the files, emails, and events they need to work productively right inside Dialpad. Google Workspace combines seamlessly with Dialpad Meetings to create a powerful communications hub. You can also connect your Google Calendar, and Dialpad will automatically adjust your presence when you’re in a meeting.
Microsoft 365
Work more efficiently with a Microsoft 365 integration. Access all your contacts, emails, events, and more inside Dialpad. No more toggling between apps and windows while you’re in a conference—it’s all right there in front of you.
Salesforce
Integrate your Dialpad business phone system with one of the world’s most popular customer relationship management (CRM) tools. Keep track of all your customer data, streamline workflows, and empower your teams to work more productively.
HubSpot
If your team uses HubSpot CRM, why not integrate it with Dialpad to keep everything in one place?
Zendesk
Integrate Dialpad with Zendesk to provide agents with HD calling alongside their service platform. Automatically create support tickets with incoming calls so agents can better handle requests, and close more tickets sooner for more satisfied customers.
Try conference call HD quality with Dialpad for free
With so many conference solution providers out there, choosing the right HD conferencing tool for your business can be challenging.
Luckily, Dialpad offers all the features you should expect from a great conferencing platform and a whole lot more. With integrated voice, video, messaging, and business app integrations, Dialpad provides a seamless communications experience.
Check out our pricing plans to see whether Dialpad’s free conference calling solution offers all the features you need or whether to opt for a more feature-rich paid plan.
Looking for an HD conference call platform?
Whether you run a small business or global enterprise, you can get more than just the best conference call platform. With Dialpad, you get messaging, video conferencing, and more. Try it for free with a 14-day trial! It takes just a few minutes to get set up with a virtual number and start making conference calls!
FAQs about HD conference calling
There's audio conferencing, where your meeting participants can connect on the same call using different phone lines. Each participant will dial-in to a conferencing bridge using their phone number or computer, and once they've joined, they'll be able to hear and speak to everyone else dialled into the same line. Conferencing bridges are kind of like virtual breakout or conference rooms where several people can host or join conference meetings.
There's also video conferencing, which refers to a https://www.dialpad.com/uk/blo... between two or more participants who've joined the call from different locations. What makes it a video conference or video call, of course, is that participants can see each other's faces on their screens and even do screen sharing. Because of this, it's an effective tool for things like online meetings, webinars, product demos, and interviews.
Video conferencing services have become a permanent part of many business tech stacks. Both types of conferencing solutions usually have an access code or PIN feature for added security.
Dialpad has some pretty cool features to improve audio quality during conference calls. During a conference call, constant background noise can be pretty distracting. Whether you’ve got a fan on in the background or the neighbour is moving their lawn, Dialpad can detect and reduce this type of constant noise for a better audio conferencing experience.
Dialpad also has automatic feedback and echo cancellation to reduce those annoying noises that might come through your headset during a call.
Dialpad’s HD video quality tops out at 720p, so you can see every detail while still allowing meetings with lots of attendees to have steady video quality.
It also adjusts video resolution based on available bandwidth, so if someone’s Internet connection is unstable, it'll automatically adjust their video quality so the video call can continue. (You have total control over your video and audio settings. This means you can turn video on or off if you find the video conference quality is cutting in and out.)
Not if it’s Dialpad's mobile app! You can start conference calls, join conference calls, mute yourself (or other people if you're the host) and do everything that you can do in the desktop app. (And you and your clients don’t even have to download the mobile app either for conferencing—you can join straight from your browser by clicking the meeting link.)
Yes. with the Dialpad Meetings Free plan, you get unlimited HD audio and video meetings for up to 10 participants and 45 minutes per meeting.
You can also do screen sharing, use the in-meeting chat feature, leverage integrations with tools like Google Calendar and Outlook Calendar, and more.
If you run a larger business and your meetings tend to last longer than 45 minutes, then Dialpad Meetings' Business plan might be a better fit. With this plan, you can host unlimited conference meetings of up to five hours (like you’d ever need that much time), with up to 100 participants. Plus, you’ll get access to call transcriptions, and automated post-meeting notes, along with advanced features like custom dial-in numbers, international dial-in numbers, and more.
One of the biggest advantages of unified communications is that they empower teams to communicate over different channels, including messaging, phone calls, video conferencing, and more—all from one place. Not only does that save time because they don't have to constantly toggle between apps, it often also ends up being cheaper because you're just paying for one tool instead of three or four.
That's exactly what Dialpad is designed to do: Teams can call, meet, and message from anywhere on any device with a single, feature-rich app. Plus, you’ll have access to a wide range of native integrations as well as advanced features like toll-free number support, a fully integrated contact centre platform, call management tools, custom routing, analytics and reporting, and much more.
Not only do you get unlimited call recordings with any of Dialpad's paid plans, it's also really easy to access your call recordings. Just open up your app or log in on your web browser, and go to your inbox view. There, you'll see any new or missed calls, voicemails, and of course, your call recordings.
With Dialpad, both meeting organisers and participants can share their screens in a conference call, though the host can choose to turn off screen sharing by other participants for security.
Sharing your screen is simple—just click the “share” button on your conference meeting screen (where you'll find your other web controls like muting, hanging up the call, and more). Then choose which of your screens or tabs you’d like to share. With Dialpad, you can also do some pretty cool things to enhance the screen sharing experience, such as:
Invite someone to a screen share from a phone call in Dialpad
Send a screen share invite via SMS message for those outside of your company who don’t have the Dialpad app
Start a screen share with a single click
Choose from different screen layout options like filmstrip, spotlight, and more